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Equality in women’s sports: what’s the score, ref?

What a year it’s been for women’s sport. 365 million people tuned in to watch the Women’s Euros final last summer, Susie Wolff was recently announced as Managing Director of the F1 Academy, and there’s more on the way with the World Cup just around the corner. 

Not only that, brands are investing in this space through sponsorship and broadcast deals. Coca-Cola, and Delta are making big commitments to women athletes and sports leagues, and more will surely want in on the action. 

There’s a lot of good news to report in professional sport and we could go on. Instead, we’re going to get the yardstick out and give you actual numbers on how attitudes toward, and engagement with, women’s sports are faring.

Engagement with women’s sport is growing in some areas

We’re not expecting engagement with women’s sports to catch up to men’s anytime soon, unfortunately. But we need to know it’s developing. And our research allows us to see the over time changes in engagement with women’s sports.

On the whole, the number of sports fans saying they follow or are interested in a women’s league or tournament has generally stayed consistent since this time last year, climbing slightly in the West (+4%). Because China significantly affects our global figures and given recent events in the country, we’ve excluded it from our analysis. 

Overall, we haven’t seen huge leaps forward. But things look more positive when we zoom in on certain leagues – particularly international competitions. 

There’s also been a lot of growth in specific markets, especially after last year’s Euros and leading up to the World Cup. Some of the most significant jumps have been in the UK (winners of the Euros), Germany (runners-up of the Euros), and Australia (who are hosting the World Cup).

There’s been a 49% YoY rise in German and UK consumers saying they follow/watch the Women’s Euros. 

And it’s not just soccer. The WNBA (+7%), WTA (Women’s Tennis Association) (+9%) and Women’s One Day International (+6%) are just some of the other female sport leagues that have seen year-on-year growth in engagement. 

It’s easier than ever to watch women’s professional sport. ESPN in particular has seen its viewership increase after investing more in women’s competitive sports coverage; following the adage “if you build it, they will come”. 

Still, media coverage and marketing dollars continue to favor men’s sport. As they move to correct this imbalance, brands and leagues should start thinking outside the box when it comes to partnerships and marketing strategies, like ensuring broadcast TV slots or reaching fans in the stands.

Early participation can also do a lot for women’s sport 

Among other off-court efforts, brands can do a lot of good for women’s sports in the future by engaging with teens.

More girls are engaging with sports, and the number of teen girls saying that gym is their favorite subject has climbed by 10% since this time last year. 

After International Women’s Day this year, the UK government unveiled a £600 million package for schools to ensure there is an equal opportunity offered to girls. And this is important; if more get involved, teams will be able to draw from a wider talent pool. And players are more likely to watch sports as adults too. Compared to other teen girls, those who regularly play sports are 52% more likely to say they watch sports on TV.

By encouraging kids to pursue their passions, organizations will also be working toward gender equality in sport for women athletes.

Since 2021, martial arts has been the fastest-growing sport in terms of girls’ participation. 

In Canada, self-defense classes seek to empower women more generally, and teen girls who regularly play sports are more likely to believe that women can do any job they want. The benefits of involvement in women’s sports aren’t just physical. 

There needs to be more responsibility around the state of women’s sports 

Levels of engagement with women’s events do fluctuate, just like for men’s sports. We typically see high levels of interest around game time, which trail off until the next one. But we wouldn’t expect attitudes to be as variable.

One key trend from our Connecting the dots report showed agreement with social justice statements dropping as people struggled to find the mental headspace to advocate for causes they care about. Even though games count as entertainment, we’re seeing nods to this in our Sports research too. 

There’s been a 14% year-on-year decrease in UK sports fans agreeing that sports organizations should be more diverse and inclusive, which was highest among millennials (-23%). And similar things can be said for women’s sports. 

When it comes to women’s sports in the media, 44% believe it should be highlighted more, and this number hasn’t really moved in the last year. So, organizations may need to rethink their strategy and consider new ways of getting the equality issue across; they need to find a way to place responsibility on people without sounding preachy.

Country breakdowns are useful here as they give us a more nuanced picture. Few believe women shouldn’t play contact sports, but there’s been a 69% rise in Australians saying this. Such a sharp rise may have been spurred on by Australian athletes opening up about their head injuries. The solution here? Future conversations and research need to be centered around women’s unique experience. 

But there’s been progress in opinions too. In the last two years, we’ve seen year-on-year rises in Germany (+14%) and UK (+9%) consumers saying women’s sports should get more investment, along with a 19% increase in Germans believing it should get more coverage. Support has increased so much that media company DAZN launched a free, ad-supporting (FAST) women’s sports channel in Germany and Austria. 

Cultural change can be achieved, it just takes time; and attitudes toward women’s sport seem to be taking a small step back in some areas and places. More thought, audience profiling, and creativity is needed if we’re to take bigger strides forward.  

Social media is a gamechanger for women’s sports

The line between social media and TV is blurring, with the number of Americans saying they watch live sports on social media increasing by 10% from Q3 to Q4 2022 alone.

And social media’s doing a lot for female athletes and teams in particular. There have been big year-on-year rises in interaction across certain markets. It’d benefit brands and broadcasters to curate short, snackable clips, which younger audiences particularly like.

Some athletes have become household names – even beyond their sport. Take Jill Scott for example, the captain of the England’s Lionesses; shortly after winning the Euros, she took part in ITV’s I’m a Celebrity…Get Me Out of Here!. These opportunities normalize the presence of female athletes in the media. 

Companies can promote their brand and relevant athletes with clever partnerships, and offer extra context like behind the scenes footage – which goes down especially well with women’s sports fans.

Esports is also an area to watch. Since 2020, the number of gamers following a female esport player or team on social media has increased by 26%. And having high-profile women players in the limelight will make esports seem like a viable hobby to other female fans.

How the women’s sports audience is unique, and how to bulk it up

One thing to remember is that, as a group, women’s sports fans have some key characteristics. 73% of Women’s World Cup fans say they also follow the Men’s World Cup, but it’s important to remember that they’re not the same audience.

With the Women’s World Cup on the horizon, there’s a few key things to note about its fans. They’re a social bunch who present a great opportunity for food delivery services, broadcasters, and brands. 56% use social media, 39% order food, and 35% drink alcohol while watching sports, which is largely why Just Eat partnered with UEFA for the Women’s Euros.

Also, compared to Men’s World Cup fans, they’re more likely to watch official content, sports documentaries, and purchase sports collectibles. And this is a trend we see across female sports audiences in general. 

According to Adam Raincock, The Space Between co-founder, “we need to alter the way we look at this audience from a focus on the quantity of the audience to the quality.” Women’s sports fans engage on a deeper and more meaningful level, which means brands that get it right will build valuable relationships.

On the flip side, this data reminds us that women’s sport content needs to be accessible and free to draw in new audiences. Only 14% of those who don’t currently have any interest in the Women’s World Cup say they’d be very willing to pay to access sports content, and they’re less likely to follow sports through specific apps, so it needs to be put in front of them for it to land. 

The final score

With its fans eager, and more watching various female leagues, there’s so much opportunity for women’s sports.

As the Women’s World Cup is just around the corner, we’re hopeful that people all over the world will get into the spirit, and brands will use this opportunity to endorse women’s events in the best way possible.

Demo GWI Sports can help you win gold Check it out now

Don’t believe the hype: 4 must-know marketing myths debunked

Throughout the marketing universe, there’s a common misconception that new technologies automatically cancel out the previous ones. Many marketers believe that new social media platforms can replace trending players, but this isn’t always the case. 

Take email, for example. Communicating with clients and marketing to the public became popular in the ‘90s and, while many new kinds of communication have gained popularity since then, email remains rock solid. In fact, 14% of consumers still discover new brands through email – higher than ads on music streaming services, podcasts, or vlogs. 

So, out with the old and in the new isn’t always inevitable. If you’re ready to bust marketing myths, we’ll guide you through what ideas brands need to ditch if they want to connect with consumers in our ever-changing digital climate. Let’s get started.

  • Myth 1: Brands can’t use the attention economy to their advantage
  • Myth 2: Traditional marketing strategies aren’t effective
  • Myth 3: Finding your target audience on the right platform isn’t important
  • Myth 4: Connecting with cross-platform consumers doesn’t matter  

Myth 1: Brands can’t use the attention economy to their advantage

With tech advancements moving like a freight train with no brakes, brands can feel three steps behind when they miss a beat. Here’s our advice: take a breath and look at it another way. 

Instead of the new lineup (e.g. TikTok, ChatGPT) in the digital world replacing the OG’s (e.g. Instagram, Facebook), they have the opportunity to build upon one another and fulfill what the other can’t.

New and traditional media can complement each other.

In the world of media, we’ve seen categories like podcasts, TV/music streaming, and gaming solidify themselves, especially since the pandemic. The daily average of online TV streaming has increased by 20 minutes since 2018, but it’s still lower than its broadcast counterpart despite a slight dip in the last few years. 

Chart showing consumers media consumption over time

Similarly, the amount of time consumers say they listen to music streaming outnumbers those who listen to broadcast radio. However, as seen in the chart above, the daily average of radio listenership has actually increased since 2018, refuting the myth that radio is dying.

Gaming saw a boost in 2020 making marketers wonder if TV ads were getting the boot. Even though in-game ads had future potential,  they didn’t negate the usefulness of TV advertising which sits at number two globally for brand discovery. 

Instead of ousting the legacy media formats, they’re leveraging one another and offering new opportunities for marketers, content creators, and audiences alike. 

Myth 2: Traditional marketing strategies aren’t effective 

We know one thing to be true: Gen Z is turning away from Google and towards TikTok to find information. Though this big change in internet behavior is comparable to the rise of mobile devices and the shift from desktop computers to mobile internet use, it doesn’t mean that search engines and TV advertising are entirely useless. 

TV ads are still in the top three for Gen Z and millennials with 28% using them to find different brands. 

Search engines are the number one mode of discovery for millennials and Gen X, and sit in the top two for every generation. 

Chart showing each generations top modes of discovery

Another example of traditional marketing strategies still in circulation is in-store displays. The growth of e-commerce and online shopping means that digital displays and online ads have become increasingly important, but consumers who say they find new products via in-store displays have stayed relatively stable since 2018. 

Around 10,000 people walk past the Macy’s window display every hour, enough to fill a football stadium after half a day. In fact, during Christmas time, New York shuts down traffic on 5th Avenue to incentivize shoppers to visit in-store.

Ads seen on TV have steadily remained the top form of brand discovery for Baby boomers since 2017 while staying prominent among other generations as well. This also rings true for consumers in MEA, the US, and UK. Streaming services like Netflix are now introducing ads, creating new opportunities for TV advertising. Traditional advertising methods continue to be relevant even in the ‘new’ version of television.

While your marketing strategy shouldn’t ditch original media types, it’s effective to know where your audiences are, reach them on their platforms, and adapt accordingly. 

Nike is an example of how to bring new life to a traditional marketing campaign. Alongside being known for its inspiring and motivational TV ads, the company recognized its audience of athletes and sports fans and reimagined its most iconic advertisements with famous athletes of the world.   

Myth 3: Finding your target audience on the right platform isn’t important

In our global media landscape report, we shared that social media takes up the greatest share of audiences’ daily time in 2022. While this is mostly driven by younger audiences (Gen Z/millennials average 2 hours 45 minutes on social media per day), Gen X/baby boomers now spend just shy of 2 hours there too – up 14 minutes since 2018.

In Western countries, Instagram and TikTok are more popular with younger audiences while older consumers prefer Facebook. 

Discord is emerging as a popular platform among Gen Z and has seen a steady increase over the past two years, and it’s now the sixth most popular social media app among this age group. 

Discord users are more likely to be interested in esports, gaming, and computers than the average internet user, so digital marketing is the best bet for this group. They also have a higher preference than the average internet user for access to exclusive content or services. 

Brands looking to gain online promotion from consumers who favor Discord may benefit from creating exclusive content, offering insider information, and providing rewards to their audience. Patreon taps into this by offering memberships to view exclusive work from content creators. 

Chart showing each age group's favourite social media app

Gen X and baby boomers that use Facebook are a price-conscious bunch. They’re more likely than the average consumer to seek out reward and loyalty programs and spend time looking for the best deals. Pushing quality content surrounding sales, rewards, and limited-time offers would catch this audience’s attention. 

When looking at the online purchase journey, Gen Z Instagram users are 33% more likely than the average internet user to purchase a product online if there’s an option to use a “buy” button on a social network, so brands like Vacation who have an Instagram storefront are apt to get clicks from Gen Z. Baby boomer Facebook users are 34% more likely to purchase online if there’s an easy return policy. 

Understanding the preferences and behaviors of different audiences on social media platforms can help brands tailor their digital marketing strategies accordingly. It’s important to keep up with evolving social media marketing trends, but businesses don’t have to ditch the platforms already around in hopes of driving sales. 

Think of it this way: our insurance company doesn’t need to make a TikTok dance to hit quota (just yet).

Myth 4: Connecting with cross-platform consumers is a waste of time

Something worth considering when planning a marketing strategy is that a significant amount of an audience exists on another platform as well, so there’s room for focus in marketing strategies. Brands should also examine if it’s worth investing in marketing on another platform when they may ultimately be speaking to the same audience. 

Over 9 in 10 Gen Z Pinterest users also have an Instagram and over 8 in 10 Gen Z Instagram users also watch Youtube videos. 

It’s important to point out that people who consider these platforms their favorite tend to have similar reasons for using social media. The users who say Instagram and Pinterest are their favorite apps are more likely than other users to use social media to find inspiration, suggesting that both of these apps can be utilized for discovering new products or places to visit. 

Chart showing what each platform is mostly used for

On the flip side, consumers who are fans of Twitter and Reddit are both more likely than the average user to use social media for finding like-minded groups, indicating that cross-platform communities are being built.

By embracing new technologies and recognizing their complementary nature, businesses and marketers can stay ahead of the curve without abandoning existing channels and holding a zero-sum mentality. Ultimately, it’s not about choosing between old and new technologies, but rather, finding ways to integrate them to connect brands with their audience.

So, what’s the point?

Brands can let go of the myth that new technologies replace the old. Repeat after us:  new and traditional media can complement each other. Similarly, traditional marketing strategies like TV advertising and in-store displays are still effective, and finding your target audience on the right platform is crucial. It’s important to adapt to the ever-changing digital climate while also knowing where your audience is so you can reach them like a pro.

Report Global media landscape Download now

Our data, on your terms: 4 empowering ways to use our API

API

An API, you say? Here’s the latest on the GWI API, how it actually works, as well as 4 empowering ways to use it to your advantage.

What is an API, anyway?

An API (Application Programming Interface) is a type of software which connects two or more different applications, allowing them to speak to each other. It provides greater flexibility, enabling you to pull data across from one to another and save time in the process. 

In case you didn’t know, GWI has an API that does just this, enabling you to effortlessly access and leverage GWI platform content and functionality within your own environment. Our data, on your terms. 

Here’s just some of the ways you can use it to take your analysis to the next level: 

1. Blend different data sets together for a holistic view of consumers 

Want to build a view that’s completely unique to you? Our API enables you to extract the data you need from our platform and blend it with yours. Whether it’s social listening, customer purchase data or ad performance data, combining your sources can result in richer, more powerful insights. 

2. Seamlessly integrate our data into your daily workflow 

Automatically plug in our audience insights alongside other data streams, like sales and social data, to your existing dashboards or internal tools to bring everything together in one place. Pull the data into bespoke graphs and customize your view to give different stakeholders the insights they need, when they need it. 

3. Manipulate the data your way

Got a specific insight or learning you want to explore in the data? With our API, you can pull the data you need seamlessly from the platform into your chosen program, and get to work. Compare, contrast and filter different data points with ease to get to the insights you need. Filter with complete freedom to build unique views, such as which data points have changed the least, or calculate % growth over a set period of time. 

4. Spot new trends, without the legwork 

Did you know the data from our API automatically updates the moment it refreshes in the platform? There’s no need to check it manually – you can rest assured that you’re using the latest, most relevant data in your analysis, so you never miss a trick. No fuss, no fluff, just the freshest insights, ready to be squeezed. 

Help centre Need more info? Give us a shout

Anyone’s game: What are the most watched sports in the world? 

Sport brings people together in a way little else can. From make-or-break professional events to the most casual amateur fans, the fun and passion associated with sport make it a key part of what it means to be human.

While individual sports are often life-or-death matters for fans and players, the overall popularity of different sports varies massively, with some attracting audiences many orders of magnitude larger than others.

So what, exactly, are the most popular sports in today’s rapidly changing world? If that sounds suspiciously like a pub quiz question then consider this; in terms of consumer buying power, committed, passionate sports fans are a key group, with money to spend and fierce loyalties to defend. So it pays to know who’s following what.

But hold on – the sheer size and diversity of sports fans brings its own challenges. It’s easy to see how building a deeper understanding of what fans think, feel and do could help brands identify opportunities they might miss otherwise; the question, as so often, is how?

That’s where we come in. We’ve dug into the data to uncover answers to these important questions:

  • What’s the most watched sport in 2023?
  • How do people watch these sports?
  • Who’s not watching football?
  • Which are the most popular sports teams
  • What are the most watched sporting events?
  • What’s the most popular sport people play?

Ready for the whistle? Then let’s kick off with the big one…

The most watched sport in 2023

Prepare for no surprise whatsoever:

Across 18 markets we surveyed, the most watched sport in the world is football (AKA soccer for our US cousins), with 53% following, watching, or simply interested.

Next comes basketball at 40%, volleyball at 34% and tennis at 32%. Swimming, badminton, and table tennis are all at 29%, while at the back of the pack come cycling (25%), athletics and gymnastics (both at 24%).

Digging a bit deeper into football’s position as the world’s top sport, it’s the most watched by those who watch any sport (65%) and the most played by those who participate in any sport (with 35% taking part in some way).

So returning to our pub quiz theme, here’s your handy cheat sheet for the most watched sport in the world in 2023:

Chart showing the most watched sports in the world for 2023 in percentages

How do people watch these sports?

No smart alec remarks like “with their eyes” – we’re talking context here.

A hefty 68% watch sports events either on TV or online.

Below this, 58% watch highlights only on TV or online, while a relatively modest 30% actually attend sports events in person.

Given the dominance of TV/online, it’s no shock to discover that 76% watch at home. Some way behind come at a friend’s house (31%), on the move (27%), at a family member’s house (26%), and in their office/workplace/school (21%).

Lastly there’s the question of who fans watch sports with. And the answer is, friends (45%), partners (36%) and finally co-workers, classmates, children, and siblings (all at 23%).

So who’s not watching football?

However you slice and dice it, football is the world’s most watched sport. In fact it’s one of the top two most watched sports in 15 of the 18 markets we surveyed.

The only countries where football doesn’t feature in the top two most watched sports are the Philippines, the USA, and Canada.

So what are they watching instead?

The Philippines is big on basketball and volleyball, which is watched or followed by 86% and 73% of local sports fans respectively. Boxing (59%), badminton (47%) and swimming (46%) complete the Philippines top five most watched sports.

In the USA, the Big Three sports – American football, baseball and basketball – dominate. American football is massive, with 79% either watching or following. The next two most-viewed sports are basketball at 58% and baseball, at 56%. Some way behind comes the world’s top sport, football, with 34% of US sports fans saying they watch or follow, with tennis the last of the top 5, on 31%.

Finally, in Canada, ice hockey is the most watched sport by a sizable margin, with 71% watching or following. Some way behind are basketball (44%), followed by American football and soccer (both at 42%). Baseball is watched or followed by 40%.

Which are the most popular sports teams?

Now let’s turn our attention to the top 15 teams – across all sports – that fans say they follow. It shouldn’t shock anyone if we say right away that football continues to dominate the data.

Top of the league for sports teams is the mighty Manchester United, with 13% of all sports followers we surveyed saying they’re fans.

Closely behind come Liverpool and Real Madrid, both at 12%. Below that are Barcelona and Manchester City at 11%, then Chelsea at 9%.

In fact, football clubs occupy 11 of the top 15 teams slots, reflecting football’s place as the world’s most watched sport. The four exceptions to this are the Los Angeles Lakers and the Chicago Bears basketball teams – followed by 9% and 8% of sports fans respectively – and the Ferrari and Red Bull F1 teams (at 8% and 7%).

What are the most watched sporting events?

These tend to be international competitions, and for once football isn’t the only game in town (see what we did there?).

The Summer Olympics is the world’s most watched sports event, with 47% tuning in. That’s followed – predictably enough – by the Winter Olympics at 42%.

The FIFA World Cup – a football event of course – is watched by 40% of sports audiences. After that it’s the NBA at 30% and finally the English Premier League at 29%. Given the popularity of football in general, the fact the World Cup is the world’s third most popular sporting event isn’t too surprising.

Fancy a kickabout? What’s the most popular sport people play?

So much for the most popular sports to watch, what about to actually play? We looked at the top five most popular sports for participation, and yet again football tops the league table, with 39% playing at some level on at least a monthly basis.

Perhaps a little surprisingly, it’s badminton in the No.2 position, with 34% playing monthly. After that it’s basketball (32%), table tennis (30%), and cycling (29%).

Put this in your pocket

The big takeout for brands here is simple but essential:

Sports fans are more than just fans of sport; first and foremost they’re consumers, with everything that implies. 

They watch live sport on streaming platforms, share images and videos of games and stars on social media, and buy all manner of sports merchandise to express their passion. 

The point is, sports fans are complex consumers with multiple hobbies, habits, and attitudes that provide a lot of unexpected opportunities for brands. Being able to tap into their interests and follow their lead is the key to success for any brand hoping to engage this huge global community. 

Infographic Sports fans by generation Download now

11 superfast ways to improve your ad targeting (without upping your spend)

Trying to reach your consumers without a solid plan is like making a TikTok on Twitter. While we applaud your experimental spirit, it simply won’t work. 

Now isn’t really a good time to take a trial-and-error approach with your ad campaigns. With quick turnarounds, tight business budgets, and consumers facing economic uncertainty, you need to know exactly what you’re doing if you want to reach the right audience

All it takes is the right formula to improve your ad performance and catapult your brand straight to the top of your audience’s must-have list. 

If your tried-and-true way of connecting with consumers leaves you feeling as if you’re fishing in an empty pond, we have a new way for you to hook your audience. 

Ready to catch your next customer? Let’s get to work. 

11 superfast ways to improve your ad targeting (without upping your spend)

  1. Live and breathe data 
  2. Pick the perfect platform
  3. Become a KPI pro
  4. Get granular
  5. Go viral
  6. Inspire an “OMG me! moment
  7. Ignore vanity metrics
  8. Become the main character
  9. Be choosy
  10. Follow that funnel
  11. Put a cherry on top with consumer insights

1. Live and breathe first-party data

From now on, consider yourself a data zen master. You must become one with first-party data. Why? Because your website’s data is the crystal ball that will show you much of what you need to know.

Data is your key to mapping out the ideal customer and building your target audience. 

You’ll get essential intel about who has been visiting your page, what pages they’re viewing, and what their process is before they convert from browser to buyer. 

So, where should you start? If you want clear, reliable data on user journeys, country visits, and audience demographics your first port of call is Google Analytics. For those of you already on GA4 – we salute you. 

2. Pick the perfect platform

When you’re not on the right platform for your audience, it can feel like you’re searching for something in the dark. Whatever it is, you won’t find it. 

To find out which social media platform is best for your brand, you’ll need to understand who your audience is and what content works best where.

LinkedIn (and Xing in Germany) are not just places to look for jobs – they’re where you can connect with business professionals. With 875 million monthly active users, LinkedIn has become the go-to for B2B marketing, career networking, and insider industry info. 

Our experience shows that Meta properties are key for reaching huge amounts of people in the most cost-efficient way. Looking to talk to Gen Z? Reach out to them on their favourite social media platform with an Instagram ad. Want to touch base with millennials? Try What’sApp or Facebook advertising.

To drive engagement and conversation, Twitter ads are the way to go. Just make sure you keep it simple and friendly. In 2022, Twitter users were 35% more likely to have unliked or unfollowed a brand in the last month. If you want to stay in their good graces go for content that works for that audience. They like tweets that are informational (55%), relevant (39%), and engaging (36%). 

In terms of researching products, social networks are Gen Z’s first choice (48% vs 44% for search engines), and could be millennials’ go-to soon (46% for social networks vs 47% for search engines).

3. Become a KPI pro 

There are no two ways about it – you need to know your KPIs like the back of your hand. 

Key performance indicators are a quantifiable way to keep track of what’s working and what’s not when it comes to business efforts. 

When you’re choosing an ad campaign objective, it’s important to pick one that falls right in line with your target. Depending on your goal, your KPIs should shift accordingly. After that, your job is to measure the metrics that matter. 

If you’re working on a brand awareness campaign, don’t freak out if you find that conversion rates are low. Remember, that wasn’t the objective. 

If your goal is to increase visitors’ time on your website, don’t stress if you notice that traffic hasn’t increased. It may sting a little, but that’s not what you were going for anyway, right?

It’s all about keeping your eyes on the prize and saving your concern for real issues – not when you miss a mark you weren’t really aiming for in the first place. 

4. Get granular

Friendly reminder: your ad campaign is not a rotisserie oven. You can’t just set it and forget it. 

For the best results, you should make it a point to check on activity daily and get used to exporting reports regularly so you can have an eagle eye on exactly what’s going on. This type of detailed targeting will help you make sure your ad performance is headed in the right direction.

Depending on the platform, you can split delivery by location, audience, persona, ad group or ad set, and keywords to apply manual optimization.

Don’t be intimidated by all of the information. Precision is your pal. Look at this kind of in-depth data like a companion and confidante that you can turn to when you want the real story. 

5. Go viral

Maybe (just maybe) there’s a little room for riskier content – as long as your goal is to drive engagement, not enragement. Remember these are tools, not rules.

Since your audience won’t come looking for you, you’ll need to go where they are. Social media and broadcast TV take up most of people’s time. On average, consumers spend 2 hours 28 minutes scrolling on their phones and 1 hour 52 minutes in front of the small screen.

If you want to connect with your core audience and discover new ones, consider creating a targeted ad that invites debate, dialogue, or friendly discussion. Turn to your target audience’s networks or favorite platforms, and put out relevant ads that will get their fingers flying to the share button. 

You don’t have to break the internet, but it never hurts to shake things up a little bit.

6. Inspire an “OMG me!” moment

Raise your hand if you’ve ever sent a friend a meme or TikTok video with no other explanation than a simple follow-up text that succinctly explains everything – “me.”

Consumers are drawn to personalized ads that make them feel seen, heard, and understood. 

39% of Gen X and millennials say that ads that change content or promotions based on specific consumer behavior are the most effective.

Consumers are starving for that personal touch that not only shows that you’re paying attention, but that you actually get them. Use audience insights to get familiar with their pain points, dig for data that uncovers what they care about, and make sure your brand delivers with authenticity.

7. Ignore vanity metrics

The first rule of vanity metrics is we don’t talk about vanity metrics. Yes, ad viewability is nice but if it’s not driving sales, you’re fighting with the wind.  

What matters are metrics that reflect your marketing and business objectives as closely as possible. Ask yourself what’s most crucial to your goal. Are frequency and reach most important? Are you trying to improve engagement or are you focused on conversion? Is retention what you’re putting your energy into?  

Once you identify what’s most valuable to you, start tracking and use that as a point of success to prove your tactics are working – or, if you need to, reevaluate and take another route.

When you’re behind the wheel, you should give your attention to metrics that drive impact. 

8. Become the main character

Your mission (if you choose to accept it) is to create targeted ads that stop consumers mid-scroll. 

The average person spent 6 hours and 39 minutes online on their PC, laptop, tablet, or mobile in 2022 – imagine how many brands, products, and accounts they are exposed to every single day? 

The attention economy is a hard battle to fight. You have to stand out from the crowd every time you put your brand out there. How? You’ll need to make sure you can prove you understand your audience, add value beyond just capturing their attention, and create insight-led campaigns that resonate on a deeper level. 

In a highly-saturated digital universe, time is money. The only way to make your dollars make sense is to get all eyes on you. 

9. Be choosy

When it comes to booking with a vendor, don’t hop on the first thing smoking. Take your time and check out the scenery. And by scenery, we mean proposal options. 

Though it may be tempting to go with the first or flashiest choice, it might not be the most cost-efficient one. It’s important to consider other factors. Take content syndication for example. Ask yourself: is this a good audience fit? Will it offer you unique reach? What is the contextual relevance?

Compare and contrast every attribute to make sure you’re really making the right choice for your brand and its goals. If it’s not all green lights, then move on. 

This isn’t our way of saying play hard to get. We’re just saying if you have more than one option – choose wisely.

10. Follow that funnel

If ad targeting is a game, you’ll want to follow all the activity from the first quarter to the final bell – as in, every single step of the way. This will help you attract, engage, and convert consumers. But only if you can discern the winners from the losers. 

It’s pretty straightforward. The winning ads will be the ones that help leads stick throughout the entire funnel. The losing ads will be the ones that fizzle leads out before they make it to the end. But you’re not done once you figure out what’s landing and what’s crashing. 

Got a lot of form fills? Great! Now find out how many of those submissions go on to convert further down the funnel. Keeping track will give you the scoop on what kinds of ads sink or swim with your audience.

11. Put a cherry on top with consumer insights

Can we please speak to the person who insists you can’t have your cake and eat it, too? We have a platform that proves you can have it all. 

Data-driven decisions start with data you trust. That’s what makes consumer insights and market research such invaluable tools. Whether it’s figuring out how Gen Z feel about their finances, understanding how baby boomers find new products, or discovering more niche facts – like which country loves fake tan the most.

Our platform does the heavy lifting with on-demand insights so you can become an expert on your audience. 

Our platform is designed to elevate your first-party data, sort through the noise, and cut straight to the point with smart tools that keep you ahead of the curve. You can create and explore unique audiences from over 200K profiling points, run an analysis, and visualize your in-depth findings. Plus, don’t forget you can customize your view in a way that works for you. 

Our recipe for success is built into the platform. It’s our job to make connecting with consumers easy. That way you can focus on doing what you do best: discover the insights you need, spot trends from a mile away, create winning campaigns – repeat.

We’ll leave you with this 

Not to get poetic, but the words of Goethe definitely ring true: “What makes [people] great is their ability to decide what is important and then focus their attention on it.”

In this case, we’re talking about techniques you can use to improve ad campaigns. 

If you can zero in on what works, you’ll have a beeline straight into your consumers’ line of view. All without increasing your ad spend.

Report Discover the trends that'll dominate 2023 Get ahead

Talk data to me, S&P Global Market Intelligence

In this series, Talk data to me, we chat to leaders from the world’s biggest brands and agencies about how they’re using insights to drive their business strategies. 

We recently caught up with Karen Campbell, associate director of consulting at S&P Global Market Intelligence. We got her thoughts on future proofing in the face of a recession. 

Tell us a bit about your role.

I’m an associate director of consulting, at S&P Global Market Intelligence.  A lot of my work is around risk and resilience. My role as a consultant for S&P Global Market Intelligence is to work with clients to marry up our data with their data to help them drive better decisions. 

What’s keeping you busy at the moment?

I’d say there are two main things. Right now, there’s so much uncertainty in the world, so the first is clients asking “are we in a recession?”, “what’s going to happen to supply chains”, and “what’s going to happen with energy transition?”. We’re helping them think through the impact of those scenarios on their businesses.

We also help clients with their data driven thought leadership, particularly those around corporate initiatives.  One of the ways we do this is through building indices.  An index can help summarize a large amount of data in order to compare and rank alternatives and track over time.  Some examples of indices we build are ones that weigh out risks of over or under stock, comparing location attractiveness, tracking progress on racial diversity and city progress for supporting women entrepreneurs.

What’s your favorite stat in the whole wide world?

I love that question, but it’s sort of asking a parent who their favorite child is. It would have to be that 65% of the world remains unexplored. It’s fascinating to me. Now, granted, when you dig into the stat, a lot of that 65% is at the bottom of the ocean, because 95% of our ocean is unknown.

As a researcher, you sometimes get caught in a little box and think everything’s been explored, everything’s been researched, we know so much now. But this stat helps me step back and remember there’s still a lot to learn. 

Talk to me about an example of data-led creativity that you love.

One of the most exciting projects we’ve been working on is what we call a sub-national economic forecast. We’ve always had sub-national data at a state and metro level for the US, but we have a huge gap for global cities, which a lot of our clients really want. We’ve now rolled this out for over 20,000 cities across the world. 

An initial use case of this sub-national data was looking at how COVID-19 impacted different economies in Europe, and it’s very different at the sub-national level than at the overall national level. When you dig into the detail, you can really pick out which cities have been impacted more heavily, and then get to the root causes. It allows for much more targeted analysis for things like implementing policies, or making location decisions or helping understand detailed economic conditions in order to do economic resilience strategy planning.

How does data and the use of audience insights inform your business strategy? And how does it give you a competitive edge?

Being able to segment at a sub-national level really helps us be able to give our clients the data that they need. When we layer that sort of data with our economic models and other data, we can give clients a much fuller picture on which to base their decisions. 

Audience data is just as important because it shows what’s driving people’s values, and what they ultimately want out of life. 

So for us, I think it’s really about data for decision making, and helping clients make those decisions by looking at all the angles.

What’s the most interesting thing about your audience?

We created the WE Cities Index in 2016 which measures women’s ability to start and scale a business within 55 global cities. We came into the audience data this year really wanting to understand technology use among women, because on a city and gender level, there’s a huge gap in this data.

It was extremely interesting to look at how men and women were using technology. 

And quite honestly, we were really surprised that some of the data showed greater parity for women than potentially other areas of the ecosystem. 

We were already starting to develop this idea that technology can be a great equalizer, not only helping individuals, but cities and their organizations to really take advantage of the digital age, and the economy that comes with that.

If you had a magic wand to change anything about your use of data, what would you change and why?

If I could wave a magic wand, I would upskill myself – because I don’t feel like I use data as efficiently as I could. There are so many new cool tools that make it much more efficient to gather data, analyze it, and learn from it. I’m amazed by the insights that are uncovered when people bring disparate large datasets together; particularly when it comes to those machine learning techniques and the predictions that can be made.

What will be the biggest opportunity in your sector in the coming years?

I think there is a big opportunity to combine fintech and economic development. Similar to how I see technology as being an equalizer, I think there’s so much that can be done in the fintech space for economic development. 

When we sync those two things up, we can really help people come into the primary economy. Crypto, for example, can be a way for a lot of economies to have some sort of stable currency so they don’t necessarily have to operate in secondary markets. It’s about democratizing finance, allowing people to build more wealth, and looking at the economic development it’s driving. 

What will be the biggest threat in your sector in the coming years?

Some clients may be going inward a little bit. There’s a lot of fear and uncertainty which can cause companies to start hunkering down. I think that would be a shame because there are still a lot of opportunities out there and we can help companies look at different scenarios for the future and assess the impacts.

Is there a top trend that you’re seeing emerge?

A key trend is looking at how we can use blockchain and DeFi (decentralized finance) more systematically and more efficiently, particularly when it comes to supply chains and economic development. I think there’s an enormous opportunity for that, especially with all the disruptions that we’re seeing at the moment. 

As an economist I’m always interested in how to make things  more efficient. To me, if DeFi can make money flow more efficiently and blockchain, more generally, can make goods flow more efficiently, that increases economic growth. When the economy grows so do economic opportunities and people’s welfare can increase as a result.

Report: Finance and fintech Download now

10 surprising consumer spending trends

The rising cost of living is wreaking havoc with consumer spending habits. People are torn between wanting to go out and enjoy life post-pandemic, and needing to slam the brakes on spending to combat inflation.

And as food, transport, and energy prices continue to rocket in what some are calling the “bad vibes” economy, consumers aren’t the only ones cutting back. Mass tech layoffs and the collapse of Silicon Valley Bank are also rocking the boat, fueling the uncertainty that people, businesses, and the Federal Reserve are all feeling right now.

But interestingly, not everyone’s behaving how you’d expect in a cost of living crisis. Here are the top 10 consumer spending trends worth knowing:

1. Most consumers have a positive economic outlook

To be clear, we’re not saying the effects of inflation aren’t being felt. They absolutely are. Since March 2022, the number of consumers saying inflation’s had a dramatic impact on their finances is up 24%, while the number saying they’re spending less is up 27%.

But despite many feeling the pinch, economic outlook among consumers remains largely positive. 

55% think their personal finances will actually improve in the next six months.

Those scary media headlines aren’t shaking people up as much as you’d expect. As it turns out, consumers’ views of their country’s economy are most influenced by changes in their daily life, rather than news from the government or central banks.

2. Gen Z have their eyes on non-essential buys

Some short but sweet insights for you here. 32% of Gen Z and millennials say they’ll end up spending more on non-essentials in 2023, compared to 20% of older consumer groups.

With many young shoppers still living at home (and often rent-free), they’ve found a way to prop up their disposable income. 49% of Gen Z in Western markets say they live with their parents, rising to 72% in APAC. 

That’s a huge household spending pool of opportunity, and exactly the kind of financial optimism budget-strained brands need to be tapping into right now.

3. Holidays are hot, hot, hot

The travel boom rages on. Buying vacations abroad is the fastest-growing major purchase, seeing a 36% rise in Europe and North America since Q4 2021.

It’s no wonder pent-up demand for travel is sky high. In the peak of the pandemic, half of consumers delayed buying vacations. 

With Covid restrictions now a distant memory, those with disposable income are making up for lost time and treating themselves to a much-needed getaway.

While 30% of consumers say they’ve cut back on travel spending in the last 12 months, some travelers are more willing to push the boat on vacations. Our data shows those looking to spend extra on pampering while on vacation are 37% more likely to look for top-range options. Very fancy.

4. Luxury brands are still thriving

On that note, some premium brands are still popular with consumers. Purchases of fragrances and cosmetics are up, and when it comes to clothing, saving on style is big right now. 

In the United States, more people are buying from “affordable luxury” retailer brands like TJ Maxx and Old Navy. And it’s a similar story across the pond. 

Since Q4 2021, we’ve seen year-on-year growth in UK consumers buying high-end weekly treats from Häagen-Daaz (+33%) and Starbucks (+21%).

While budgets are tighter than usual, consumer behavior makes it clear people aren’t willing to give up their little luxuries just yet.

5. Quality matters more than cost

You wouldn’t be the first to wonder why luxury retail sales are up in a cost of living crisis. Changing consumer spending habits reveal the most influential purchase drivers, and they give us a big clue.

The most important thing brands should know? Across 12 markets, 53% of consumers say quality is the most important purchase factor, while cost is a secondary consideration at 36%. That explains last year’s record Black Friday sales in spite of price hikes.

Other rising purchase factors include brand trust, good reputation, and positive customer reviews – proof it’s not a race to the bottom to stay competitive. Focus on building consumer confidence instead.

As the de-influencing trend takes hold of consumer spending, trust and authenticity play an increasingly important role in positive brand perception. Over half of Americans most want companies to be honest.

6. Grocery price worries are waning

Looking back at last year’s Zeitgeist data, the rising cost of food was consumers’ biggest inflation concern. Now, it’s becoming less of a worry as people adjust to price hikes. 

19% of consumers say they’ve reduced spending on groceries in the last 12 months, and only 16% are looking to spend less on them in the future. 

It’s debatable whether this consumer trend is due to the weekly shop costing more, or people being unable or unwilling to cut back on essentials. Either way, it’s a key lesson for brands concerned about the impact of price rises. 

And so is this: generally speaking, seven in ten want to be informed of a price increase at least a month in advance, so give shoppers plenty of notice and tell a clear, concise story. Older consumers most want to know when a price rise will happen, while younger consumers want to know why.

7. People won’t pull the plug on home entertainment

Some consumers are choosing to make cutbacks to their social lives to save money, with two in five saying they’d spend less on nights out or eating out moving forward. 

Desire for “cheap nights in” may explain why the cost of home entertainment isn’t an issue for most.

Just 11% of consumers are planning to cancel their TV subscriptions in the near future.

Though they’re spending more time at home, fewer people are buying furniture, tech, and white goods – a stark reversal of the refurb trend we saw in lockdown.

8. Cooking is cool, but eating out is growing again

When it comes to food, consumers are becoming more frugal. But it’s good news for grocers and those in the meal kit delivery market, as 44% say they’re planning to cook at home more. 

HelloFresh is going down a storm in the United States right now, with the number of Americans buying meal kits up 17% year-on-year. Clearly, convenience matters when it comes to home cooking. Just look at how mad people are going for air fryers right now.

That said, the number of consumers eating out at restaurants has grown 6% since Q4 2021. It seems people still can’t resist the odd treat meal out.

9. The secondhand market is super trendy right now

Thrifty shoppers are falling in love with pre-loved goods. The number of Americans who say they’re comfortable with buying secondhand items is up 7% year-on-year, with 26% of Gen Z and 24% of Gen X most likely to say this.

There’s even been a slight increase in those saying they often make impulse purchases of secondhand items – and 1 in 4 US Gen Z say they do.

Meanwhile in the UK, 15% say they’ve used Vinted in the last month, and a further 21% want to sell things or buy pre-loved goods. 

Clothing is one of the most popular treat purchases, so it’s no wonder people are looking for affordable ways to stay stylish and sell stuff they no longer wear to make a little moolah.

10. Even savers can’t resist feel-good treats

Looking closely at consumer spending trends, there’s a clear pattern of saving behavior unfolding. We see it in the growth of secondhand buying, home cooking, and cozy nights curled up in front of the TV. 

And with one in five saying their savings would only cover their expenses for a month or less, it’s no wonder people are turning to fintech budgeting tools like Revolut’s “savings vault” to manage their money. 

Across 12 markets, 34% of consumers plan to set a personal budget. 

But even in a financial crisis, impulse buys are still sneaking into shopping baskets. It’s the “lipstick effect” we’ve seen in past recessions, where discreet treats like makeup and barista coffee serve as mini mood boosters.

As people try to rebalance their lives with everything going on in the world right now, who can blame them?

Report The slowdown lowdown: Who's spending? Unlock now

Beating cybercrime: How businesses can stay one step ahead

Cybercrime tends to become a bigger issue when money gets tight, and we all know pennies are being pinched right now.

Ransomware attacks have skyrocketed in recent years, with a 150% increase reported between 2020 and 2021. LockBit, a ransomware operator, has targeted hundreds of organizations in the past three years alone. 

As attacks become more sophisticated, businesses need to take action if they’re to protect themselves against cyber threats.

Using our data, we’ll guide you through what brands need to know about the future of data security, covering:

  • Whether cybersecurity is prioritized in the workplace
  • Workers’ confidence in the security of their company’s technology 
  • Why employees need to be kept informed on cybersecurity and what brands are doing now

Businesses have other priorities, and some are more vulnerable than others

With cybercrime being so prominent today, you’d expect security to be a big concern for business leaders. The thing is, while it’s clearly an important matter, other priorities pull focus. 

Just 1 in 4 tech decision makers say that enhancing security is a key initiative for driving growth in the next year, behind better marketing, improving innovation, and bettering the products or services they offer to customers. This number also drops by quite a bit in some European and North American markets. 

As of 2022, the US economy loses an average of $9.44 million a year due to cyber attacks, and this number is climbing

A quarter of businesses want to find cost-saving initiatives in the next year. Incorporating cybersecurity into the workplace can do just that; it’s a cost-effective way to minimize the money lost from a cyber attack, but not all businesses have made this connection. 

Chart showing types of businesses who think enhancing security is an important growth initiative

Small and medium sized enterprises (SME’s) are particularly unprepared for a cyber attack. “Cybercriminals often go by scaled repeated attacks, making small businesses likely targets”, says SME insurance expert Jane Mason. What’s more, nearly half of all SMEs spend less than $500 on cybersecurity and have an “average” or “below average” understanding of cybersecurity practices. 

They’re less likely than average to see it as a business challenge too. Compared to larger businesses, SMEs are the most likely to say they’re focused on better marketing, a sign that cybersecurity is falling to the wayside.

What’s fairly consistent across countries and industries is that those who are less likely to list cybersecurity as a growth initiative are also less likely to see it as a company challenge. Healthcare is generally considered one of the industries most at risk of cyber attacks, and its workers are 23% less likely to see cybersecurity as a challenge. And it’s the same for those working in the military and armed forces, who say they’re 24% less likely to see it as an issue, and 23% less likely to say enhancing security is a key growth initiative. 

Broadly speaking, those who aren’t thinking about it probably aren’t doing much about it. This means that some sectors and businesses are especially vulnerable to attacks right now. 

Consumers are confident, but a lot of this is misplaced

Workers don’t seem to be unsure about data security; over 8 in 10 say they’re extremely or somewhat confident in the security of their work devices, with younger consumers being more likely to say this.

That kind of confidence could prove costly.

Workers don’t necessarily hear about data breaches; so unless they’ve been affected personally, they’re probably not going to prioritize it. 

Chart showing confidence of workers in the security of their devices

The World Economic Forum (WEF) found that 95% of cybersecurity issues are linked to human error, so what devices people are using aren’t usually to blame. 

Just like smaller businesses, people are probably underestimating the risk. 

Employees and business leaders often see cybercrime as “just a technical issue” that should be left up to IT departments. Instead, they need to understand that every employee has a role to play, and approach it as a collective issue.

Seen in this light, these levels of confidence could be a cause for concern – a sign that workers don’t understand the growing cyber threat.

People are taking precautions, but the numbers could be a lot higher

There is some good news for businesses; those who are extremely confident in the security of their devices are much more likely than the average worker to take all of the precautions on our list. Still, even among these workers, less than half change their passwords monthly or use multi-factor authentication and other protection methods like anti-virus software.

No one method is enough to protect companies, and refining a cyber security strategy is an ongoing process. Yet, only a fraction of employees take two or more of these steps each month. The groundwork has been laid, but it needs to be built upon. 

Chart showing actions of workers who are confident in data security in the workplace

Most of the ways to protect against cyber threats are relatively simple and don’t take much time. Even if some security solutions are expensive, they’re often worth the investment. 

For starters, changing passwords isn’t only easy, it costs nothing. A strong password can make it much harder for hackers to access personal information, which can easily lead to a data breach, identity theft, and other forms of cyberattacks. The Harvard Business Review recommends that, if people are nervous about forgetting a lengthy password, they should turn it into a phrase with differing special characters. 

Using anti-malware software is good for detecting suspicious activity or software on devices. Anti-malware protects against a range of threats from viruses, worms, Trojans (yes, still talking about cyber threats), spyware, and adware. It’s also the most popular among workers, with 38% saying they use it each month.

Multi-factor authentication (MFA) is also a great tool for companies to have up their sleeve, as it adds that extra layer of protection against threats. Now that working from home is common for more businesses – over 6 in 10 business professionals say remote working is permitted in some circumstances – MFAs help ensure that there is no unauthorized access to work resources. 

Virtual private networks (VPNs) are another tactic used to protect business’ data. VPNs provide private connections for employees, but globally, only 14% of workers say they regularly use virtual private networks (VPNs). Not only do they offer end-to-end encryption for companies’ data, but they’re also cost-effective to run. 

All these cyber security solutions can do a lot of good, especially when combined. The opportunity for businesses lies in making this a company-wide effort. 

It’s all about awareness

Alongside adopting these tools, employees need to be made aware of the importance of security protection. It should be embedded in the company culture that there are real risks to cybercrime, and that everyone plays a role in preventing it.

The best way to tackle this? Upskill employees. 

It’s important to have clear rules in place for how workers should handle sensitive information; like customer data, and company secrets. But don’t just set these rules and then leave them to gather dust – regularly check in and update them to make sure they’re still working well. 

It’s also important to highlight the limitations of certain practices too. Take private browsing mode as an example, it’s private to an extent, but third-party tracking can still occur in incognito mode.

Business professionals say that the most common way companies communicate their strategic goals is through meetings or emails, but to make cybersecurity feel like less of a chore, businesses need to be more imaginative. 

Cybersecurity training should be interactive. PBS created a game to help users identify cyber threats and improve their own security measures, and Trend Micro is well-known in the cybersecurity world for offering quick videos to capture people’s attention. The FCC even released a Cybersecurity Tip Sheet geared toward small businesses. 

Beyond opening the floor, employers could offer practical, hands-on experience. Monica Seeley, Founder of Mesmo Consultancy, has floated the idea of making financial service users take an exam. Rather like a Covid passport, individuals can then only access their bank account and financial services if they pass a cybercrime test. It might sound a bit extreme but the point is that businesses have a chance to get more creative about how they’re preventing cybercrime. 

All this starts at the top. C-suite executives can start creating a company culture that emphasizes cybersecurity by sparking the conversation. We know that employees generally prefer open communication in the workplace, and it’s up to leaders to incorporate that to be able to resonate with their employees. 

It’s time to protect your business with a (cyber) hard hat

In today’s digital age, cybersecurity is crucial for businesses across all industries. With technology playing a significant role in our daily operations, protecting your company from cyber threats is imperative. 

It’s important to note that no single method can fully safeguard your business from cyber attacks. The refinement of security strategy is an ongoing process.

Prioritizing cybersecurity in the workplace can lead to a more efficient and cost-effective organization. Company devices should not be assumed to be completely secure, and it’s essential to implement strong passwords, promptly update software, and train employees on the necessary steps. 

By creating a culture of cybersecurity within your organization, you can help protect your business and sensitive data, safeguard your reputation, and ultimately enhance your bottom line.

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Marketing in an economic slowdown: 5 ways to connect with consumers

The bad vibes economy is coming. But it’s also kinda already here. And there’s a chance it’s not actually going to be that bad. We know, it’s confusing. 

On one hand, consumers are pruning their budgets, but they’re also indulging in life’s little treats, like exorbitant Beyonce concert tickets and $40 water bottles. And just a few months ago, consumer spending hit historic levels (hello, Cyber Monday). But now, 27% more consumers are spending less money.

Mixed signals, anyone?

Inflation hits everyone differently. As of Q4 2022, 25% of consumers in 9 markets say inflation has had a small or no impact, 43% say it had a moderate impact, 26% say it had a dramatic impact, and 6% aren’t sure. These numbers shifted from Q4 2021, where 29% of consumers said inflation had a small or no impact, 47% said it had a moderate impact, 21% said it had a dramatic impact, and 3% weren’t sure.

Because the slowdown story is such a sensitive topic, the only way for brands to survive this unpredictable time is to make sure their content marketing strategy is on the right track. Whether consumers are feeling the pinch or re-prioritizing their spending power, you need to understand how to connect with your target audience while they figure out their budgets and buying habits. 

Let’s fill in the blanks. 

5 ways to connect with consumers in an economic slowdown

1. Stay close to the data

2. Less is more with luxury consumers

3. Authenticity is everything

4. A little treat goes a long way

5. Talk to your next audience now

1. Stay close to the data

Meet your new best friend, data. From here forward, the two of you have to be inseparable. 

Data should be your go-to for crafting brand marketing that’s relevant, consumer-driven, and, most importantly, sensitive to what’s going on with your customer base. 

Data is king if you want to connect with people who are becoming more risk-averse and modest in their spending. 

But don’t be fooled – consumers are still buying things. That means it’s your job to know what messages will land by not only focusing on what motivates shoppers, but also tapping into the nuances behind buying behavior in different markets.

In places like Argentina where consumers are experiencing one of the highest inflation rates globally, people are actually less likely to say they’re price-conscious. Yet in Japan, where consumers are used to low inflation rates, they’re much more sensitive to rising prices. 

These small details have a huge impact. They give you the opportunity to fine-tune your marketing strategy to ensure you’re using the right concepts to reach the right audience. 

No more poking around in the dark for you.

2. Less is more with luxury consumers

When it comes to luxury advertising, the name of the game is discretion. Tasteful advertising is how you win. 

Big spenders aren’t into the pomp and circumstance of their pricey purchases – they’re not in the mood to show off right now. In fact, the number of US consumers who say they like being the center of attention has dropped by 13% since 2021. But, they’re still dropping cash. 

Recent retail trends reveal the highest income earners have big buying plans in the next 3-6 months compared to other income groups. 32% plan to buy a domestic vacation, 24% plan to buy new jewelry, and 21% plan to buy a new handbag. 

So, how do you reach audiences that are still spending? 38% of consumers say the most effective method to sell a product is an ad with content or promotions that focus on and adapt to their specific behavior. And right now, they’re conducting themselves like shoppers who prefer to keep their spending on the hush. 

The opportunities to reach out to luxury buyers are there, but it’s time to use your inside voice if you really want to connect with them. 

3. Authenticity is everything 

Things have come a long way since the ‘90s but one adage from that era holds true to this day: keep it real.

Nothing draws in a loyal customer like advertising that’s authentic, honest, and transparent. It’s all about consumer confidence and building trust with your audience so they feel comfortable spending – even if you need to make some changes they may not be too keen on. 

We can look to brands like Pret for guidance on how to break bad news in the best way. When they needed to raise the prices of their products, they offered their customers a clear, simple, and earnest explanation. 

The team sent out an email six weeks before the changes that explained why they were raising prices (inflation, staff wages, and VAT), when the changes would take effect, and why consumers were still getting a good deal.

This went over well with shoppers because it turns out that price is the last thing they care to know about. Consumers are more interested in knowing when a price increase will happen (30%), why it’s happening (28%), and how it will affect them (26%). 

Long story short: no need to beat around the bush. They just want it straight, no chaser. 

4. A little treat goes a long way

If you think consumers with lean budgets are depriving themselves, we need to talk about lipstick. Wait, we can explain.

As our senior trends manager, Katie Gilsenan, points out: “During the 2001 recession, the phenomenon known as the “lipstick index” was born, when Estée Lauder observed increases in lipstick sales. In 2023, we can expect to see a similar story.”

It makes sense, then, that brands like Ulta saw incredible Q2 earnings across all major categories and Walmart is now giving shoppers a break on cosmetic prices with inexpensive “Beauty Finds.”

People are spending less, but they’re also looking for more ways to sneak in affordable indulgences that make them feel good – which is even more important during hard times. 

The key to positioning your messaging and ads is to speak to your audience on an emotional level – whether you want them to go for a little treat or bigger goods. If you can tie your strategy to a feeling or an experience, you’ll find your in. 

5. Talk to your next audience now

Want to connect with the new class of consumers? Talk to Gen Z, millennials, and Zillennials. Yes, Zillenials. They’re like the middle child between Gen Z and millennials.

These generations are not only more likely to say they’ll spend on luxury and entertainment, but they’re also optimistic about the future of the economy and their finances. Oh, and they live with their parents (49% of Gen Z do in Western markets, and 72% in APAC).

Although they have less spending power than older groups, they have more to spend thanks to free rent. With the number of US consumers aged 16-24 saying they buy designer brands every 2-3 months up 13% and 25-34 year old consumers being the most frequent buyers of designed brands, it’s safe to consider them the new luxury shoppers. 

Brands like Nike and Under Armour got the memo. The infamous Just Do It brand is putting Gen Z in China on center stage with their latest marketing efforts and Under Armour just released a sneaker designed specifically for this high-rolling generation. 

Let’s bring it all together 

Now’s the time to make sure every move is backed by actionable insights that zoom in on how consumers are feeling, how their spending habits are shifting, and what they want from brands while the bad vibes economy rattles our purse strings. 

It’s essential to remember that not everyone will be feeling the effects of this economic uncertainty in the same way. 

Marketers are going to have to turn to data and learn to read the room in order to create campaigns that speaks to both the buyers and budgeters.  

Report Discover the trends that'll dominate 2023 Get ahead

Talk data to me, Hotwire Global: analytics, innovation, and driving audience advocacy.  

In this series, Talk data to me, we chat with leaders from the world’s biggest brands and agencies about how they’re using insights to drive their business strategies.

We caught up with Matt Oakley, global head of data and analytics at Hotwire Global, to get his thoughts on using data to define business strategy, the importance of user experiences in a cookieless future, and what it means to be truly “data driven” today.

Tell us a bit about your role.

My role is to manage our organization’s data and analytics operations, and to create strategic solutions that we can utilize across our global hubs.

These solutions are developed to help our clients harness the power of data across the campaigns and programs that we’re running for them, both on the marketing and the communication side. What that means is helping them use data in a strategic way, measuring the impact of all of those campaigns, and really enabling them to grow as businesses.

What’s keeping you busy at the moment?

Growth and innovation. Data and analytics is a huge part of the growth agenda at Hotwire, and we’ve recently launched a new suite of data offerings for our marketing and communications clients to help them achieve their aims.

What’s your favorite stat in the whole wide world?

I came across a new stat over the weekend which is my current favorite – Google processes over 40,000 search queries every second on average, which translates to 3.5 billion searches per day.

Talk to me about an example of data-led creativity that you love.

One that comes to mind was something we created last year, a really wonderful study called Decoding Tech Brands – produced in partnership with the University of Sydney Business School. It shows that getting the semiotics of your brand right – I’m talking about the meaning and representations of signs and symbols – can deliver incremental gains that impact top and bottom lines.

Powered by robust academic research and balanced by real world examples, it showed that for tech startups, the key to success is to focus on branding – earlier and more consistently – as well as creating meaningful connections with people, rather than focusing exclusively on product.

How do data and the use of audience insights inform your business strategy? And how does it give you a competitive edge?

We use data across our entire organization. In terms of helping us define business strategy, it ranges from revamping the way that we present ourselves, to looking at our SEO strategies, to evolving what we’re putting out there, and how we speak to our audience.

We craft specific content around what the insights are showing us, like how the audience is interacting with our brand on both our own website and across third-party channels. We’re able to say, “We really want to work with brands X, Y, and Z. How can we make that happen?.” And the answer is we make it happen by using data and insights to feed into our strategy. 

What’s your take on AI and marketing?

We’re leaning on AI and big data to help us understand social media chatter, how audiences perceive a particular brand, or what they’re saying about a client we’re working for – or their competitors. In terms of marketing, it’s looking at audience perceptions and the conversations around a brand to help us tell a compelling story to their audience.

What’s the most interesting thing about your audience?

Our audiences are integral to the way we devise our campaign strategies, and what’s so interesting is that with so many different channels and platforms now, strategies have to be so compelling to make an impact. For instance, across a lot of our marketing campaigns we aim to speak to senior stakeholders; they’re a key audience for us.

One way to reach them is via influencers – and when I say “influencer”, I don’t necessarily mean the usual social media figure, it can also be members of the organization or within a team who might have the ability to influence up within their business. A tool like GWI helps us really drill down on which channel to use effectively.

What will be the biggest threat to your sector in the coming years?

Bad use of data.

The world creates literally trillions of megabytes of data every day, which can be used well – or badly.

If you ask the wrong questions then you’ll start to look at the data in the wrong way – even if the data itself is spot on. Pretty soon you’ll come to the wrong conclusions – all because you initially went down the wrong path.

What’s your take on the cookieless future?

I think a cookieless future will start to enhance the importance of user experiences, whether that’s through Web3 or the metaverse, and ultimately drive deeper consideration, deeper affinity and deeper advocacy.

The point around first-party data is really about customization and the ability to create very rich experiences so that people start to turn into advocates. That’s not what we’ve been accustomed to over the past decade.

What will be the biggest opportunity in your sector in the years to come?

I’ll answer that with a question, what does it mean to be data-driven in 2023? I think being “data-driven” has gone from just using data for particular tasks, to data being influential in the whole decision-making process and having a considerable impact on business strategies.

I think the biggest opportunity in the comms and marketing space is the increased application of AI and predictive analytics to inform strategies, content, and the different mediums we use to reach our audience.

What top trend are you seeing emerge in your wider industry?

It’s the mainstreaming of AI and other innovative technologies. I think there are going to be huge changes as those technologies are woven into everyday life. So the question is, how do we harness the power of that in the right way? Chat GPT is crazy smart now, but it’s just the start. I think it’s going to be exciting to watch.

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Shooters or sports: What’s the most popular gaming genre?

Gaming is big right now. Like, huge.

Popular games can earn more than box office hits, in-game virtual concerts pull in a ton of views, and Gen Z/millennials are actually spending more time on their consoles post pandemic.

When you want to talk about consumer power, gamers are the group to watch. 

Because this diverse audience is so massive, getting a deeper understanding of their world helps brands identify opportunities they might miss otherwise. The question is how?

That’s where we come in. We’ve dug into the data to uncover the answers to these burning questions:

  • What’s the most popular video game genre in 2023?
  • Which gaming franchises are most popular with consumers?
  • What are the top gaming franchises by generation?
  • What are the top gaming genres by generation? 

If you’re ready to connect with gamers, let’s press start. 

What’s the most popular video game genre in 2023?

Our most recent data shows that gamers are locked and loaded when it comes to shooter games. In Q3 2022, shooter was the most played gaming genre, with 57% of consumers saying they played at least one shooter game in the past 12 months. 

That’s right on target with expectations, as shooters have been the most popular genre in the gaming industry for the last five years running. Often considered a subgenre of action, shooter games test players’ speed and reaction, where their main purpose is to eliminate opponents and complete missions without being taken out by an enemy.   

The second most popular gaming genre is action/adventure (54% say they’ve played this in the last 12 months) followed by sports (39%), racing (39%), and puzzle games/platform (37%).  

The popularity of these games goes beyond the console. Take the 2013 action/adventure game “The Last of Us” for example. This was recently turned into a TV series by HBO Max that became their second-largest debuting series, with an impressive 4.7 million viewers across linear TV and their streaming platform. Plus, it’s all anyone’s talking about right now. Like, seriously. 

Now that’s what we call fan engagement. 

What are the top gaming genres by generation?

You know how they say “different strokes for different folks”? The same goes for gamers.

Although shooters are the most popular gaming genre among global consumers, there are some notable differences across age groups. Let’s take a look at why.  

Based on our data, we can see that both Gen Z’s and millennials’ biggest motivation for gaming is good old-fashioned fun, followed by relaxing or unwinding. 

This changes up a bit when we get to Gen X. Their main motivation for gameplay is to relax or unwind, followed by fun, which may explain their preference for puzzle/platform games, their third favorite genre.

Want to get even more granular? We got you. Here’s our breakdown of favorite gaming genres by generation.

Let’s start with Gen Z. Their favorite gaming genre is shooters at 66%, closely followed by action/adventure games at 62%. There’s a bit of drop before their next group of favorites which are simulation games (43%), multiplayer online battle arena (42%), and sports games (41%).

Just like their younger counterparts, millennials favorite genre is shooters at 62%, with action/adventure coming in second at 58%. Racing and sports games are tied in next place at 44%, and simulation games come in last at 42%.

For Gen X, action/adventure games and shooters are tied as the top favorite at 46%. Puzzle and platform games make their debut as a gamer favorite with this generation at 35%, closely followed by sports (34%) and racing (33%).  

Which gaming franchises are the most popular?

When it comes to favorite franchises, gamers are into shooting – both opponents and soccer balls.

In Q3 2022, Call of Duty (CoD) was the most played franchise, with 21% of gamers saying they played this first-person shooter video game within the past 12 months. 

What’s behind CoD’s massive success? Its mobile gaming debut in 2019 is likely to have helped to cement its popularity. In just one day, the game reached 1 million downloads. With 81% of gamers using smartphones to play, going mobile may be what keeps this classic game in the spotlight for many years to come. 

FIFA ties with CoD at 21%. Even though there was a general lack of excitement surrounding the World Cup last year, FIFA remains a firm favorite among gamers. EA’s latest FIFA 23 release recently took first place on the European retail charts as the best-selling game in January. 

Other popular franchises over the last 12 months include Minecraft (19%), Mario (17%), Player Unknown’s Battleground (PUBG) (16%), and League of Legends (15%). 

What are the top gaming franchises by generation?

For Gen Z, their favorite franchise aligns with their genre preferences, with Call of Duty coming in at number one. For millennials and Gen X, FIFA takes the top spot. 

Here’s a breakdown of the trending franchises by generation. 

Gen Z’s favorite game franchises: 

  1. 26% – Call of Duty 
  2. 26% – Minecraft 
  3. 23% – PUBG (Player Unknown’s Battleground)
  4. 23% – FIFA 
  5. 21% – Grand Theft Auto 

Millennials’ favorite game franchises: 

  1. 23% – FIFA
  2. 23% – Call of Duty 
  3. 20% – Mario 
  4. 18% – League of Legends
  5. 17% – PUBG (Player Unknown’s Battleground)

Gen X’s favorite game franchises: 

  1. 18% – FIFA 
  2. 15% – Call of Duty 
  3. 15% – Mario 
  4. 15% – Minecraft 
  5. 11% – Fortnite

Put this in your back pocket

The key thing for brands to remember is: gamers aren’t just playing games. They’re consumers, too. 

They watch live gaming videos on streaming platforms, share images and videos of their gameplay on social media, and purchase in-game features to show off to their friends. 

The point is, gamers are complex consumers with multiple hobbies and habits that provide a lot of unexpected opportunities for brands.

As our trends manger, Tom Morris, explains: “It’s important to note that not all gamers will respond in the same way, but refusing to treat this audience with nuance means missing out on an opportunity that’s too good to miss.”

Bottom line? Being able to tap into gamers’ interests and follow their lead is the key to success for any brand hoping to engage this huge global community.

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How are Gen Z and millennials driving nostalgia?

Nostalgia is probably something pretty much all of us will have experienced before. A wistful trip down memory lane to times that seemed simpler or better. A feeling evoked in us while listening to a certain song, seeing a particular photograph, or watching a film we saw when we were a child. 

After the last few turbulent years, people are looking back to simpler times for comfort and escape. Whether that’s pre-Covid or beyond, people are feeling more nostalgic than ever. 

We’ve seen Y2K fashion make a comeback and it’s set to remain for 2023, 80s fighter pilot and lovable rogue Maverick returned to our screens, and Kate Bush’s 1985 single “Running Up That Hill” topped the UK’s charts in 2022 thanks to Stranger Things. 

So what’s driving nostalgia today? And how can brands harness its power in their marketing strategy?

Which generations are feeling nostalgic?

As a generation, Gen Z are the most nostalgic, with 15% feeling that they’d prefer to think about the past rather than the future. Millennials aren’t much further behind at 14%, and the preference continues to taper off with age. 

Gen Z and millennials are driving nostalgia in the media too. Gen Z are in the lead again with 50% of this generation feeling nostalgic for types of media, followed by 47% of millennials.

So, while all generations feel nostalgic to some degree, it’s the younger ones who are driving the trend today. 

As we mentioned before, it’s been a tough couple of years for everyone, but younger generations seem to have felt the effects most. Many faced disruptions to their education, graduates struggled to find jobs, and younger workers were hit harder by the Covid job market with many losing jobs, hours, or being put on leave. 

Since then, many have been struggling with the cost of living crisis and talk of a recession in some markets continues to swirl. While these issues impact everyone, the younger generations who are still at the beginning of their careers are likely to feel the effects more. 

As a result, today’s youth have started searching for comfort in a time before social media existed. 

Considering Gen Z were born sometime between 1997 to 2006, 37% say they feel nostalgic for the 1990s – a decade when some were very young, and others weren’t even born yet. 

Why the 90s? Well, for Gen Z it’s about the whole vibe. Many feel that the era represents a carefree time that was about having fun. Considering the stressful reality we’ve been experiencing over the last few years, it’s no wonder Gen Z are feeling nostalgic for a simpler time. 

So, for brands planning to hop on the nostalgia trend, it would be wise to bear in mind who’s feeling a trip down memory lane right now, and understand why they crave a return to the past. 

Nostalgia’s in vogue 

Gen Z’s nostalgia has extended to their taste in fashion. With 54% of Gen Z liking the style of vintage clothes, many trends from the 90s and Y2K have experienced a resurgence in the last few years. 

The generation have brought back 90s and early 00s fashion trends like glitter details, claw clips, and Von Dutch caps. The generation have also declared the beloved millennial skinny jeans “dead” and are sporting more 90s low-rise styles instead.

Fashion brands have also worked hard to keep up with the demand for throwbacks. Everlane, for example, began selling a “puddle pant”, a style of pants which are described as “the perfect antidote to skinny jeans”. The style is clearly popular with the brand having a waitlist as long as 6,000 people trying to get their hands on a pair. 

The Y2K fashion trends aren’t going anywhere either. Google searches for “Y2K” have been on the rise ever since 2021, and fashion magazine Vogue’s 2023 trends forecast says 90s and 00s nostalgia will remain. 

Many may remember Y2K trends as a time when super-skinny bodies were also “in”, but Gen Z are bringing the fashions back with more body positivity. So while they’re nostalgic for the trends of the era, they’re keen to leave unhealthy 90s beauty standards in the past. 

Gen Z calls for brands to leave these attitudes behind too, with 41% wanting retailers to offer more inclusive sizes, and 38% wanting to see a wide range of body types in advertising. 

This generation are also a more anxiety-prone group than older groups, with social media having a further impact. Not everything in the past was good or comforting, so for brands bringing the 90s back, it’s important to lean into the positive and healthier aspects of the era. 

Nostalgia on the screen

It’s not just experiences from the past or previous relationships that can make us feel sentimental – media’s a key driver for all generations when it comes to nostalgia. Things like movies, TV shows, and music can all trigger the feeling in us, with 46% of consumers feeling this way.

This isn’t something that’s generation, region, or gender-specific either. Movies, TV shows, and music appear among the top three types of media which make people feel nostalgic across all of these demographic breakdowns. 

Nostalgia in the media has appeared in many forms over the last few years. A bunch of Disney films made decades ago, Mulan, Beauty and the Beast, Lady and the Tramp etc, have been remade to be live action or realistic animation, and there are many more in the works too. For audiences, it’s an opportunity to look back at stories associated with their childhood, but with a more contemporary and inclusive look. 

Sequels have also been released, years after the original movie came to theaters. Top Gun: Maverick was released last year, 36 years after the original 80s movie, and was a box office hit grossing $1.488 billion. James Cameron’s sequel to Avatar also came to screens in 2022, over ten years after the original, with further sequels in the pipeline, and it’s already overtaken Titanic as the third highest grossing movie of all time. 

Other TV shows and movies have simply been based in a previous decade – Stranger Things, for example, is set during the 1980s and last year racked up 7.2 billion minutes of streaming in the US between May 30 and June 5 last year. Fans even briefly crashed Netflix’s platform when the final two episodes of season four were released. Despite being set in the 80s, the series has been a real hit among Gen Z, likely because it represents the pre-internet days, something of a novelty to this young generation. 

That said, it’s important to note that while nostalgia can be a powerful tool, it should be used in the right way if it’s going to be effective. 

This is where media outlets need to be careful, while audiences clearly think the Top Gun sequel was on the money, if it was done differently the movie may have been seen as “unoriginal” and might not have been the smash hit it was. 

Many brands are using nostalgia in their ads lately too. Ads at the Superbowl this year were throwing it back with references from the 70s, 80s, and 90s. 

There’s a likely reason behind the nostalgia we’ve been seeing on our screens lately. As mentioned before, people have a lot to contend with right now, and many are experiencing crisis fatigue, the feeling of overwhelm and helplessness we experience when exposed to constant pressures. In the last few years we’ve had Covid, the cost of living crisis, and the war in Ukraine in the headlines, it’s been a lot.

Companies are responding to our fatigue in a light-hearted way. People are looking for something that makes them smile, and with 53% saying they feel happy and 40% saying they feel comforted when they engage with media from the past, nostalgic themes are likely to strike the right note right now. 

Tuning into nostalgia 

When we look at each generation’s top genre of music, they generally prefer the music of the decade they grew up in. That’s aside from Gen Z, whose top genre is Hip-Hop/Rap, very closely followed by 90s music, which for many would have been released before they were even born. 

Nostalgia is key here too. Many turn to music as a form of escapism – 55% say they listen to tunes to remind them of good memories, and 36% listen to escape from reality. Gen Z and millennials in particular use music as a form of escapism.

TikTok has been a key player here, and has helped revive some old songs. Creator Nathan Apodaca filmed himself skating down a highway, drinking cranberry juice and lip-syncing Fleetwood Mac’s 1977 hit Dreams. The video gained 41 million views and Apodaca became a viral sensation. 

It seems that social media is giving old songs a new audience.

TikTok has also had an impact on how people tune in. Outside of China, Gen Z who use TikTok are 8% more likely than the average Gen Z to listen to music using CDs or vinyls, and 8% more likely to listen to 80s music.

So, for brands looking to use nostalgic media, TikTok could be a good place to start.

Key nostalgia takeaways every brand should know

  • Overall, nostalgia is popular right now because people are reaching for a time of comfort, and as a form of escapism from the unsettled world we live in right now. 
  • But, if nostalgia is going to be used, brands and media outlets need to be careful. A lot has changed since the decades people feel nostalgic about, and while use in the media and fashion is likely to be popular, that’s only if it’s forward-thinking, inclusive, and retains the healthier aspects of the era. 
  • Media outlets also need to be aware that creating remakes or sequels is risky, if done incorrectly it can be seen as unoriginal and could ultimately flop. The success of Top Gun: Maverick is an example of a sequel being done right – the movie involved relevant nods to its original, without being a slave to it. 
  • Brands should be aware of the darker side of nostalgia. Gen Z’s particular interest in nostalgia tells us something: they’re not sure about their online lives, and are looking for a better version of what we had before.
The new age of Gen Z Unlock the report

How to understand your customers in a matter of seconds (yes, really)

Question: If Brand A is trying to figure out what social media platform its customers like the most and Brand B wants to know the education level of its target consumer, which one will be able to understand its audience faster?

Answer: the one using our new feature – instant audience insights.

Brands are trying to navigate tight budgets, quick turnarounds, and the cut-throat world of the attention economy. So they really know the importance of having captivating campaigns that turn browsers into buyers. 

It takes a healthy combination of deep data, actionable insights, and valuable findings that you can use to set your brand apart from the competition. When it comes to keeping consumers interested, having the right angle is essential.  

But that takes time. And time is money.

To save you the trouble, we’ve found a way to make it seriously simple for brands and agencies to get a lot of useful data with just a little effort – and even less stress. 

Drum roll please. Our instant audience insights tool is ready for you.

What’s this magical tool you speak of?

This feature is what happens when innovation meets speed. All it takes is one click to get a snapshot view of consumer demographics, interests, and attitudes.

You get straight to the data without all the digging. That means you learn way more in less time. 

Here’s how you can use it

Step 1.  Create an audience

It’s up to you whether you create a new one in the GWI platform or use an existing audience to get started.

Step 2.  Click ‘View instant insight’

In the upper right corner, you’ll see where to click to start generating your insights.

Step 3. Wait for the magic to happen

The tool gets to work in a matter of seconds.

Step 4. Get the goods at a glance

Instant audience insights will quickly generate top data points based on the most popular profiling points from GWI Core, GWI Core Plus, GWI Zeitgeist, and any custom data sets that you might have.

Step 5. Flick through the cards, or export them as a PNG

Browse through your findings and share visuals with your team.

Step 6. Explore your instant insights in dashboard form 

Slice and dice, or zoom right out to get an overall picture of your audience in a neat dashboard.

Why should you use instant audience insights?

When you have high-priority projects with low turnaround time, you need to get straight to the core of your target audience – fast.

Instant audience insights are designed to challenge your assumptions or confirm your gut feelings. 

You’ll be able to quickly identify growth opportunities, improve existing products, and use your speedy findings to create content that really hits home with your target audience.

You’ll get a better understanding of how consumers discover products and services, what media they’re consuming, what they want from brands, and more. 

What does it look like in action?

We’ll use these three audiences below to demonstrate how we break down consumer data into easy-to-understand details that let you pair your intuition with on-the-spot insights.

Here’s how you might want to use it.

Making data the superhero with Marvel fans 

Imagine you’re trying to come up with content that really resonates with your superhero-loving target audience. You may have some assumptions about this action-obsessed consumer you want to connect with, but you just want to make sure you’re heading in the right direction. 

After creating an audience and running the instant audience insights tool, you see that some of your spidey senses are true. You’re spot on about Marvel fans being mostly male millennials, but you quickly notice some of your bases weren’t covered. 

With this tool, you could see that almost 30% are thinking of taking a domestic vacation in the next 3-6 months and 38% find out about new brands and products through search engines. 

Winning a slam dunk with sportswear buyers

Let’s say you wanted to double-check that what you’re thinking aligns with the cold, hard data. You’ve got a hunch that sportswear buyers are mostly female Gen Zs fascinated by fashion – because you’ve seen streetwear trending all over TikTok. 

A quick look at the results shows that your hunch wasn’t quite on the mark in some areas. Sportswear buyers are actually mostly millennial males, and their biggest interests are music, food, and drinks. Time to restrategise at half time. 

Finding indestructible insights about Despicable Me/Minions fans

For this audience, you’re sure you have it easy. In your mind, Despicable Me/Minions fans must be Gen Alphas that want brands to make them feel like they’re a part of an exciting community. 

You’ve convinced yourself it’s a straight shot, but the data throws you a villainous curveball. To your surprise, you discover that Despicable Me/Minions fans are mostly made up of millennials with full-time jobs, and 62% of them expect brands to be socially responsible. 

How it all comes together

Instant audience insights give you a real competitive edge. This rapid research tool is your secret weapon when you want to move quickly with data-led decisions that will help your brand expand its reach and explore new avenues for growth.

With instant audience insights, the key to understanding your consumer without any delay is truly at your fingertips.

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The cookieless future: Online privacy concerns in 2023

fortune cookie

Who can forget 2020? It’s when Google dropped the bombshell it would be blocking third party cookies on its Chrome browser by 2022.

This phase out was delayed (twice, in fact) as the tech giant took more time to test its Sandbox Privacy solution. For the time being, third party cookies will continue to exist on the search engine, and the deadline has been pushed back to 2024. Meanwhile, Apple and Firefox are also working toward robust privacy features.

So, for the past few months, marketers around the world have been fearing “the cookieless future”, a land in which web tracking is incredibly uncertain. But anyone looking to understand the cookieless future needs a more nuanced understanding of consumer attitudes toward privacy and tracking. Let’s dive in.

Privacy concerns have flatlined

If you care about cookie tracking, you care about online privacy.

How you think consumers feel about privacy, and how they really feel about it, are two different things. You’ll often hear how online privacy is a growing concern for consumers; it’s a statement which is difficult to question given the recent history of sweeping privacy laws and data breaches.

The truth is, the proportion of consumers worrying about their online privacy hasn’t budged in 3 years – remaining at just over 40%. It’s a static trend, looming over online business activities. 

Yet by nature it’s still a hot button issue. 

You can think of it as a hygiene factor for businesses. Respect for privacy is a necessity.  Disregard it and consumer outrage can easily flare up, even among those who aren’t actively concerned on a day-to-day basis.

The complexity of data tracking doesn’t help the situation. If consumers’ privacy is violated in a way they can’t understand, of course they’ll be outraged.

Do people really care about cookies?

Today, around 1 in 5 say they regularly decline cookies on a website. This is fairly unaffected by age or even location, though Western consumers are typically more likely to say this; around a quarter in both North America and Europe do. 

With the general picture staying the same, it’s worth taking a step back and thinking about why people reject cookie pop-ups in the first place, and the effect this has on their online behavior.

Before cookies were introduced, people weren’t necessarily familiar with the concept of web tracking. The advent of these pop-ups made this reality known to consumers, but the chances are many still don’t know exactly how this process happens. So, privacy concerns picked up, in a way that understanding didn’t.

One study revealed internet users were typically more guarded after reading cookie notifications, being less likely to “express opinions, search for information, or go against the status quo”. If you’re a marketer relying on robust profiles to distinguish individual users, then that’s a bit of a problem. Participants didn’t spend long reading these pop-ups either, which suggests a lot of scrollers are intimidated by the information they contain.

Chart showing how Western consumers who decline cookies regularly would describe themselves

Our data builds on this. Those who regularly decline cookies are more likely to write online reviews, share blog/vlog posts, or post about their lives on social media. On the whole, it seems cookie pop-ups often confuse consumers and drive them to behave differently, a barrier that’s only overcome when they reject them. 

And concerns around how data is being used are a big motivation for deleting cookies in the first place. In the West, those who reject cookies regularly are 40% more likely to worry about how companies use their data online, while just 1 in 5 feel in control of it.

To put all this simply: a large number of consumers worry about their data, which drives many to reject tracking requests, especially in EU and American markets where the issue has been spotlighted by regulations. People don’t always understand why they’re worried, but they feel they should be.

The privacy paradox won’t go away

The shift away from individual tracking aims to give power to consumers rather than companies. It centers on the concept of “privacy by design”; namely, that systems, tools, and programs are constructed with a robust approach to user privacy from the get-go. 

This is necessary if consumer empowerment is the goal, as despite being concerned about technology tracking us, we still want the daily conveniences that are only made available when we allow technology to track us. 

We call this the privacy paradox. 

It’s a consumer contradiction we’ve seen in our data for many years, and it’s still going strong. 

Chart showing how people feel about online privacy actions

For example, just 26% of consumers say they feel in control of their personal data online, but less than 1 in 4 say they regularly delete cookies, use VPNs, or private browsers. 

Those who are concerned about tracking are also more likely to discover brands  via personalized purchase recommendations. 

A fifth of those who would rather pay for a service and keep their data are using an ad-supported Spotify account. The list goes on.

Occasionally, when you reject a cookie, the website won’t even work, so if people want a smooth experience online, they often feel like they need to give up their right to decline. 

Convince the vanguard, and you’ll convince others

Empowerment and transparency are necessary ingredients in the future privacy landscape, but we have to be realistic about this. It’s a complex matter, and it affects billions of people, most of whom aren’t time-rich enough to scroll through privacy notices.  

Over half of global consumers always accept default cookie settings on these notices. Significantly less (30%) actually make the effort to change the cookies.

People now have the benefit of privacy features embedded in their devices or apps, regardless of whether or not they care about the subject. 

Passive data from Flurry Analytics revealed nearly every US Apple device user chose to opt out of app-tracking when the new feature was rolled out. Now consider this: only half of iOS users in the US tell us they’re actually concerned about tracking.

Give anyone a convenient anti-tracking tool, and they’ll use it.

You could say brands will need to focus on explaining why sharing their data is beneficial to them. This may be true, but don’t expect an honest notice to stop someone from selecting the “ask app not to track” option on their iPhone.

An honest privacy approach is the way forward for companies, you just need to accept not everyone will absorb the message. Many won’t fully understand it, many might not care that much to appreciate the transparency. For all the noise surrounding transparency, it’s about a third of consumers who say they expect brands to be transparent about data collection techniques. 

So it’s a minority of people demanding transparency, but it’s an influential minority. They’re much more likely to go online to share their opinion and to use social media to share their thoughts. More specifically, they’re a lot more likely to be talking about online services and apps, as well as politics and social issues when they’re posting online. 

These are the vanguard in the consumer privacy movement; they help shape wider attitudes. In Asia Pacific and LatAm, these are typically younger individuals. In Europe and North America, it’s older consumers who are pushing for more transparency.

Companies have little control

One minute there’s a promising solution to replace third party cookies. The next, hopes are dashed and we’re back to square one. It’s seemingly impossible for companies to prepare, because they have little control.

Data compliance continues to grow in importance. In 2019, business professionals ranked data protection compliance (e.g. CCPA, GDPR) 24th on a list of the 25 biggest company challenges across 10 markets. In 2022, it moved up to 16th. 

Small and medium sized businesses could be harder hit if third party cookies were to be phased out, because they don’t have the reach to build a reliable first party data hub. 

Only a small share of marketers, apps, publishers, and platforms have the traffic to navigate a cookieless future using first party data.

No matter how big or small your company is, you need to understand your audience on a deeper level. Who they are, where they are, where they spend their time, how their behaviors are changing, and what they’re thinking – these are the building blocks of an effective marketing strategy. 
Regardless of which identity technology becomes the dominant solution, understanding your audience at a deeper level and how to connect with them is one of the few things you can control. That’s where we come in.

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How to give the e-waste conversation more spark

In 2014, the BBC suggested that e-waste might be an untapped treasure after WoeLab created a 3D printer almost entirely from electronic scraps. 

And how right they were. Today, e-waste isn’t just being salvaged; it’s being transformed into solar lamps, jewelry, and even life-sized sculptures

Meanwhile, companies are pleading with customers to hand over their “tech treasure”, as the need to conserve materials and avoid supply chain issues weighs on their minds. 

Leading on from this, here’s what brands can do to help change the image of e-waste from trash to gold. 

Giving our tech a longer life

In case you missed it in the news, e-waste is the fastest-growing waste stream in the world. And our device catalog keeps on growing, with disposable vapes, e-scooters, and drones being some of the latest gadgets up for grabs.

Since 2018, the number of consumers saying they own 5 or 6+ devices has grown by 22%. 

But it’s not all doom and gloom. The performance (and price) of certain electronics has climbed, and there’s a consensus that today’s phones already do everything we want and more – meaning yesterday’s upgrade culture no longer makes sense.

The net result of all this is, even though we own more devices, many of us keep them for longer. This is promising news, as one of the most effective ways to reduce e-waste is to postpone upgrading for as long as possible. 

In the last five years, the number who say they’ve had their current mobile for more than 24 months has jumped by 42%, with a larger chunk planning to wait at least 12 months before upgrading their existing one (+11% since 2017). 

This is all part of a wider shift in the way we think about electronics. Since 2021, the promise of high quality has become more important to buyers, while attractive packaging and image-based incentives have lost influence. Luxury becomes more discreet when times get hard, and now that devices like smart televisions, laptops, and smartphones are so widespread, they’re less of a status symbol than in the past.

Just 13% of Americans say they upgrade their personal gadgets as soon as they can, with the majority seemingly happy to wait it out. 

The takeaway for brands? While shiny new features generate a lot of buzz, consumers tend to base their purchase decisions on factors like durability and battery life – something to consider, as tech marketing campaigns often prioritize a device’s style over its substance. 

Today’s relatively long upgrade cycle is a step in the right direction where e-waste is concerned, but only one part of the journey. Another part is nabbing people’s attention and sparking conversations around the issue.

Consumers care, but they need pointing in the right direction

Even though the cost of living crisis is pulling focus from the ongoing climate emergency, many buyers actively want to reduce their carbon footprint. 

Around 2 in 5 say they’re most motivated to buy electronic devices made from recycled materials.

Eco-awareness around tech appears to be quite high, but we have to remember that consumers try to reduce their environmental impact in different ways. In order to curb e-waste, people need to return or recycle their used electronics, yet some are looking to “do their bit” solely by buying eco-friendly labels. 

Consumers are most likely to describe an “environmentally responsible” gadget as one made from reused materials. By this definition brands like Apple, which is investing in specialist break-down robots, are setting themselves up for success. 

Still, the fact that more people think being eco-friendly means buying a product made from sustainably sourced materials than one that can be recycled responsibly could be one of the things preventing a circular tech economy.

56% of those keen to buy recycled tech trade in or sell their old electronics to companies. This number could do with a boost, and it shows that there are knowledge and motivation gaps even among eco-conscious consumers.

So when exploring sustainability angles, tech companies should consider drawing attention to what customers do with their items when they’re finished with them, as well as what they’re made of. 

“Sitting on a gold mine?” 

We can start to see that people are becoming more mindful about what they do with used tech.

For starters, there’s been a big drop in consumers saying they throw electronic equipment away since 2021, with more choosing to donate them. 

But for many who don’t have the headspace to deal with the disposal of their waste right now, stowing old devices away in drawers has become an increasingly popular option. Also, fewer people are finding the time to repair used tech or make arrangements with services that buy or recycle them. 

Repairing devices, not letting them accumulate, and selling them are all recommended ways to curb e-waste; and the events of the past year appear to have set these methods back. 

Companies can’t mine the precious metals in e-waste if they can’t access it. This means they have to mine the earth much more than they’d otherwise need to, and brands have a lot to gain by spotlighting this.

Made with the help of LADbible, Giffgaff’s “Check Your Drawers” ad gets this information across in a playful tone. What’s interesting is that it doesn’t use the word “e-waste” once, proving that this story can be told in fresh ways. OnePak even argues that “e-waste” could mislead some audiences, as the actual items have real monetary value.

While familiarity with the term increases the chance of people turning over old tech, the number who actually know what it means hasn’t risen by a significant amount since 2021 – sitting at around half of all consumers. 

This does vary according to the market and the amount of effort that’s gone into spreading the word. In Germany, 75% understand the term, compared to 19% in the UK. Brands will therefore have to tweak their content strategy depending on the countries they operate in. 

Other demographics are also important to keep in mind when crafting e-waste campaigns. Compared to men, women are 15% more likely to say they hold onto electronics, which speaks to their overall relationship with the sector. Of 53 options, technology is men’s number one interest globally, whereas it’s 17th for women, who are 22% less likely to be familiar with e-waste. 

Brands now have an opportunity to try new, and hopefully more effective, narratives. It seems that the language currently being used isn’t resonating with certain groups as much as it could. And collecting feedback on ads and better representation could really do a lot of good. 

Upgrading takeback and repair schemes

Beyond the language used to discuss e-waste, highlighting financial rewards and the convenience factor will give companies an upper hand. Even if their message is eye-catching, customers want low-effort solutions and to know how getting involved benefits them. 

38% say they’d be most motivated to buy tech by discounts for recycling another electronic product they own. 

Egypt’s E-Tadweer app ticks these boxes by allowing users to drop old electronics at delivery points in exchange for vouchers that can be used to buy new products, and Currys’ Cash for Trash initiative has seen great success in Britain. Both these projects demonstrate how rewarding takeback programs can be.

Retailers and manufacturers could also benefit from making repairs more straightforward. A smaller number say they’re mending tech than in 2021, but fresh regulations are spurring brands and consumers on. 

In line with new rules, Apple now lists repairability scores on its French online store, and 2021 EU legislation requires suppliers to make spare parts available to buyers and third-party companies. Brands offering a good and varied list of repair options stand the best chance of keeping their customers further down the line. 

Already, 29% of consumers in 4 countries say the “right to repair” will be very important when choosing their next smartphone.

Luckily for companies, more expect to pay for repairs than get them for free. But a shared expectation is that some or all of the work will be done for them. 43% think the “right to repair” means someone fixing their device at a cost, with 30% saying it’s their right to free repairs. Fewer people think it means buying or receiving parts to mend the device themselves (27%), which hints at where their heads are at. 

A number of brands are betting on self-service repair programs, and only time will tell how popular they’ll be. Still, we can be sure that not all customers will feel capable or comfortable getting their hands dirty. It’s likely that repair cafés or services will appeal to a bigger share of customers than DIY repairs.

As we get down to the wire…

Overall, it isn’t essential for audiences to be familiar with the term “e-waste” for positive change to happen. 

What is essential is improving awareness around the consequences of throwing out or holding onto old devices, as well as the personal benefits of emptying drawers of redundant tech.

Put simply, brands that keep refining their takeback schemes and the language they use will be the ones with the most tech treasure in years to come. 

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The power of truth: 7 killer ad campaigns driven by consumer insights

What – exactly – makes a great ad campaign? 

Sure, it never hurts to be funny, colorful, edgy and all the rest, but if the entertainment isn’t backed up with something that resonates at a deeper level, then the whole thing risks being dismissed as eye candy and it won’t achieve any meaningful impact.

That’s where consumer insight advertising comes in. Building an insight-led ad campaign around data can be the key to creating something that consumers actually want to engage with. The result rings true and actually speaks to their experience.

And it doesn’t even need all that much data. Many killer campaigns are built on a single consumer insight example – it just has to be the right one. Get that right and the result can be a powerful message that makes sense intuitively and lasts.

That isn’t always easy of course. Using consumer insight in advertising means turning data into an engaging story – a real skill that takes time and experience. But when the result can be the difference between success and failure, it’s an effort worth making.

7 ad campaigns driven by consumer insights

  1. The AA: Putting the emotion back into motoring 
  2. The Big Issue: Change your coffee, change the world
  3. Whirlpool washing machines: Putting care front and center
  4. Gorillas: Laughing along with what London wants 
  5. KFC: Love at first bite
  6. Lynx: It’s a man thing..isn’t it?
  7. LinkedIn: Follow in her footsteps

Here’s seven examples of brands who’ve used insight-led advertising to knock it out of the park.

1. The AA: Putting the emotion back into motoring

The campaign

The UK’s Automobile Association (AA) wanted to reverse a long term decline in revenue and improve their customer acquisition and retention. So far, so normal – pretty much every business would say “yes” to something similar. But the AA then decided to take a brave step – and the result worried them.

The  insight

They set up a new team to research their longer-term prospects. The consumer insights they uncovered painted a worrying picture of market share and membership in decline. The reason was simple enough:

Their key insight showed a toxic combination of increased price sensitivity and reduced relevance was weakening their brand.

Building on this they performed a 180 degree turnaround, moving from a rational, efficiency-focused message to far more emotional branding. Out went functional messages about their recovery service, in came something altogether softer and more inspirational about the joy of happy motoring summarized by the line “Love that feeling?”.

The takeout

Shifting from the rational to the emotional like this proved transformational for the AA, enabling them to actually raise prices, driving stable revenue growth and delivering a profit of £2.23 for every £1 invested.

The point is, using the right data in the right way can lay the foundations for longer-term success. Emotional advertising is often data-driven; it’s only with deep and robust data and analytics that a business can have the confidence to adopt an emotional communications strategy.

2. The Big Issue: Change your coffee, change the world

The campaign

The Big Issue is a street magazine focused on ending homelessness that’s published on four continents. Their Change Please campaign in the UK had a simple mission: encourage people to switch to The Big Issue’s new Change Please coffee brand as a first step to changing the world.

The insight

While the magazine industry might be in poor shape, the £8 billion UK coffee industry is booming.

The team at The Big Issue came up with a startling consumer insight:

while someone might buy a magazine once a fortnight, they buy multiple coffees every week.

What’s more, they often walk past a Big Issue vendor to queue up in a major coffee chain. The Big Issue team realized that bringing this simple fact to people’s attention could challenge them to care about homelessness.

The takeout

Appealing to people’s conscience like this worked, driving a 5% YoY increase in sales that ultimately yielded a £1m boost in revenues for The Big Issue. More generally it underlined the point that consumer insights in advertising can be the high octane fuel for effective lateral thinking – in this case getting a magazine to launch a coffee brand, and use that to leverage social change.

3. Whirlpool washing machines: Putting care front and center

The campaign

Whirlpool’s Care Counts campaign built on a simple but compelling idea: that behind every chore is an act of love. It’s a charming idea, re-humanizing the lifeless category of washing machines, and giving Whirlpool a new brand purpose based on empathy, emotional connection and the power of care.

The insight

At the heart of this campaign is a sobering insight uncovered by the Care Counts team:

Chronic absenteeism in US schools means that millions of children are less likely to graduate.

Those who drop out have a 70% higher chance of unemployment, a 70% higher chance of needing welfare, and are 8 times more likely to end up in prison. If that wasn’t bad enough, part of the reason is truly shocking:

1 in 5 American children struggle to access clean clothes – and thousands miss school everyday because of the resulting embarrassment.

The takeout

Using the power of customer insight strategy to see what happens when care fails, Whirlpool found a way to put their brand purpose into action, making a massive difference to real lives through something as simple as laundered clothes. In its first year, the program washed over 2,300 loads of washing in 17 schools. The results were staggering: 90% of the students increased their attendance, 95% of students were more motivated in class, and 89% of students improved their classroom participation.

4. Gorillas: Laughing along with what London wants

The campaign

On-demand grocery delivery app Gorillas launched in London in March 2021 and immediately set about gathering data on the capital’s shopping habits. A year later they used the result to create a humorous campaign called “Whatever London Wants” focusing on different boroughs’ preferences and using some really quite risque double entendres to bring it to life.

The insight

Consumer insight examples derived from Gorillas’ first 12 month’s data, covering the delivery of 8 million products, revealed – as they cheekily put it – London’s love of acid (er, in the form of lemons), pints (of ice cream, that is), and poppers (champagne bottles, not the other kind).

It’s not quite clear from the research why London loves bananas so much, but it loves them all the same.

The resulting video ads brought these insights to life, mixing bold visuals and a roguish voice-over with the brand’s customer data.

The takeout

Customer data is a great way to create fun, effective brand campaigns that feel real – because they are. In Gorillas’ case consumers were entertained by the fact that someone, somewhere had ordered 32 chocolate bars in a single order. The result is lighthearted but grounded – a fun, clever (and legal) use of customer data to add  authenticity.

5. KFC: Love at first bite

The campaign

KFC is the second-largest fast-food chain in the world, delighting fried chicken lovers in 150 countries worldwide. But even the biggest brands need to work hard to maintain their position. KFC’s recent ad campaign, “First Bite”, was launched in April 2022, speaking directly to how people savor their food.

The insight

KFC used extensive customer research to pinpoint the exact moment consumers most anticipate and look forward to in the KFC eating experience: that first delicious bite.

Armed with their “first bite” insight, KFC set about creating a campaign that did everything possible to dial up anticipation around that mouthwatering moment. 

The takeout

The result was a video ad that consumers can easily connect with emotionally. Even if they’ve never had KFC chicken, they surely know the feeling of anticipation that precedes a favorite meal. The same moment was dramatized on OOH billboards, digital, and press ads.

It’s interesting to compare this approach with that used by Gorillas; they chose a deep dive into the details, while KFC adopted a more universal approach — with both tactics heavily informed by customer data and feedback.

6. Lynx: It’s a man thing..isn’t it?

The campaign

There’s no shortage of discussion online and off around what it means to be a man today. Inspired by this, Lynx partnered with Google to explore young men’ online searches to see if these shed any light – factual or funny – on the state of modern masculinity. And if you’re thinking this example from 2019 is a bit old, debates about the meaning of masculinity continue to rage, especially online, so this is still a live issue. 

The insight

Searches like, “Is it ok for a guy to do yoga?” and “Can men wear pink?” confirmed Lynx’s hunches that many young men still feel pressure to live up to classic masculine ideals and labels.

Lynx’s insights opened the door on young men’s problems and insecurities.

Building on this newfound understanding of their target audience’s worries, Lynx spotted a great opportunity to offer reassurance, positioning their brand as firmly on their side.

The takeout

The easiest, quickest way to provide value to consumers is to address what’s on their mind and to answer their questions. If one of the main reasons for using consumer-led insights to drive a campaign is to form a deeper connection with consumers, then a highly effective way is to give them real information on topics that matter. They ask; the brand – in this case Lynx – answers. 

7. LinkedIn: Follow in her footsteps

The campaign

As part of its national sponsorship of the UEFA Women’s EURO 2022 tournament in England, social networking site Linkedin and agency partner VCCP launched a campaign highlighting the importance of role models within all aspects of life, on and off the pitch.

The insight

LinkedIn’s research revealed a shocking – or perhaps more accurately predictable – statistic:

76% of women say they want relatable role models to be more visible.

This consumer insight fuelled their entire advertising approach. With the tournament one of the biggest sporting events of the summer, LinkedIn drew attention to a group of amazing female footballing trailblazers, highlighting their career achievements on the pitch and the inspiring work they accomplish off it.

The takeout

The key takeout here is, “It’s easier to be what you can see”. Role models play a big part in shaping who we are, providing inspiration for others hoping to make their dreams come true. The trouble is, they’re not always visible. LinkedIn’s campaign put female role models in the spotlight – exactly where they deserved to be.

The bottom line

As these examples all show, research and insights based on data can help move and inspire audiences, so the resulting campaign resonates at a deeper, more emotional level.

In fact in-depth data is often where the best campaigns actually begin. Highlighting a fundamental human truth is the key to crafting powerful messages that cut through and really last. And what advertiser doesn’t want that?

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